How much are the shipping costs?
From an order value of 100,00 € the shipping is free of charge
From an order value less than 100,00 € the shipping to Germany and Europe is 4,99 € (incl. VAT).
Delivery to other countries is currently not possible.
With which parcel service will my order be shipped?
We ship our products with DHL.
Where can I track the shipment status of the package?
As soon as the package leaves our warehouse, you will receive an email with the tracking number. The tracking number is also stored in your customer account. Under the following link you can track the delivery status of your shipment at any time:
How long does the delivery take?
Unless a delivery time is specified for the respective goods in the online store, the delivery time is 4-8 business days.
Can I have my order sent to a different delivery address than my own billing address?
You can specify a different delivery address when placing your order. Please note that we only ship within Europe.